How 501 Servers LLC collects, uses, and protects your personal information. We do not sell your data. Ever.
501 Servers LLC ("501 Servers," "we," "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.
We collect only the information necessary to provide our hosting services and support. We do not sell your personal information to third parties. Ever.
We do not use your personal information for any purpose not listed above without your explicit consent.
We share your information only with the following categories of third parties, and only as necessary to provide our services:
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We retain your account and billing information for 7 years after account closure, as required by financial record-keeping obligations. Support communications are retained for 3 years. Server logs are retained for 30 days. Hosted content is deleted within 14 days of account termination.
You may request deletion of your personal information at any time by contacting us. We will honor deletion requests subject to legal retention obligations.
We implement industry-standard security measures including SSL/TLS encryption for all data in transit, encrypted storage of sensitive credentials, access controls limiting who can access customer data, and regular security audits. While we take these precautions seriously, no system is completely secure. We cannot guarantee the absolute security of your information.
If we become aware of a data breach that may affect your personal information, we will notify you by email within 72 hours of discovery, as required by applicable law.
You have the following rights with respect to your personal information:
To exercise any of these rights, contact us at privacy@501servers.com.
Our website uses cookies for session management and analytics. Session cookies expire when you close your browser. Analytics cookies help us understand how visitors use our site (we use anonymized analytics). You may disable cookies in your browser settings; however, doing so may affect your ability to use the client portal.
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, contact us immediately at privacy@501servers.com.
Email us at legal@501servers.com or call hello@501servers.com. We'll respond within one business day.
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